IT Support and Managed IT Services in Durham, NC
At Cyber Husky, our managed IT services in Durham, NC help businesses scale their operations with services that handle maintenance, monitoring, updates, device management, user issues and your entire network.
Don’t let downtime cause you to lose business or productivity.
Keep Users, Devices, and Networks Working Every Day
- User issues
- Devices
- Networks
- System maintenance
- Updates
- Ongoing monitoring
Gives Employees One Place to Get IT Help
One central location for assistance means that every employee knows who to contact when there are issues. Send us a Help Desk ticket and a professional will be ready and waiting to resolve it.
No more scrambling to figure out who is responsible for bringing users back online, assisting with device connectivity or other tasks.
We also handle systems responsible for employee onboarding and employee offboarding.
Monitors Devices and Infrastructure 24/7
Network monitoring and vulnerability management are put in place, allowing IT specialists to have a clear understanding of every piece of hardware, server and workstation on your network.
We monitor your infrastructure during and after business hours so that we can spot failing hardware, performance issues and unusual activity.
Catching issues early on and acting on them before staff even realizes keeps your business running without the mid-day interruptions or surprises that cost you money.
Fixes Network, Firewall, and Wi-Fi Problems Before They Affect the Team
Security gaps, connectivity problems, and misconfigurations each bring work to a halt. Teams rely on our network management to proactively manage and troubleshoot issues before they cause business-wide slowdowns.
Our team focuses on firewall management, Wi-Fi connectivity issues, and other technical headaches that bog your system down.
Business continuity is our goal, allowing teams to keep working while the technical headaches remain problems that we solve in the background.
Keeps Microsoft 365 and Azure Easier to Manage
Our managed IT services company manages the tools that you use every day. We offer robust Microsoft 365 support with solutions for calendars, client files, email, OneDrive, SharePoint and Teams.
One dedicated team (Cyber Husky) means that all licenses are used, old accounts are removed the moment an employee leaves the company and permissions stay clear and concise.
Your staff runs on Microsoft Azure, Entra ID, Intune and other solutions, all of which we support. Management includes but is not limited to:
Add and Remove Users Without Leaving Old Access Behind
- New hires
- Staff departures
- Role changes
- Promotions
Moves Aging Servers and Workloads to the Cloud
Our Azure & Microsoft 365 migration services remove the burden of on-premises servers that get slower and riskier with every year that passes. A full or hybrid cloud solution is one that removes the expensive, year-by-year cost increases.
The IT consulting Durham companies rely on starts with a custom approach to cloud migration: we assess what systems to keep in place while modernizing the rest.
Keeps Microsoft and Cloud Problems From Becoming User Problems
Licensing errors, sync issues, and permission conflicts are just some of the issues staff come across as businesses grow. Staff may be unable to open files right before talking to a customer or client, causing delays and potential business loss.
We manage all of your company’s configurations, licenses, and permissions on an ongoing basis. Instead of taking a reactive approach, we follow proactive measures to resolve issues before your team has to deal with them internally.
Catch Security Problems Before They Turn Into Incidents
Your business is at continued risk of a cyberattack. Breaches are often less sophisticated than you think, starting with a lack of cybersecurity services that offer phishing protection, unpatched systems and suspicious activities.
We treat your security as part of how our managed IT services company operates on a daily basis.
Continual security assessment and monitoring allow us to limit risks while focusing on:
Endpoint and Employee Identity
Desktops, laptops, and every potential login is a way for an attack to go from concept to success. Endpoint management across devices allows us to look for signs of attack probing before a breach occurs, such as:
- Unusual logins
- Impossible travel times
- Failed login attempts
- Credentials leaks
Endpoint security, multi-factor authentication, and monitoring allow us to stop identity-based attacks before an attacker can do damage.
Email and Cloud Accounts
Your staff uses email every day, and it’s still the easiest way into a business. Cloud accounts come in close second. Phishing is the top priority for email security because it remains the greatest risk to companies of all sizes.
We monitor for suspicious activity to cut off access before hackers gain access to your data.
Vulnerabilities and Suspicious Activity
Misconfigurations and unpatched software can lead to a fast, easy attack for anyone who wants access to your servers. Patch management allows us to close immediate threats while vulnerability management and managed detection and response (MDR) actively hunt for threats.
We watch your environment in real time to prevent attacks and limit exposure.
Back Up Data — and Make Sure You Can Actually Restore It
Backup and disaster recovery rely on actual restore testing. Businesses often assume that they’re doing enough to protect their data, only to find out that it’s:
- Corrupted
- Incomplete
- Misconfigured
We treat your backup as a full process, ensuring that we monitor it and verify that files and systems can be restored in the event of hardware failure, accidental deletion, ransomware or other disruptions.
Our goal is to bring critical systems back online as quickly as possible, prioritizing those that matter most so that disruptions are kept to a minimum.
Need a Full IT Team or Just More Coverage?
As your managed IT services company in Durham, NC, we know that some businesses need:
- Full IT support with us acting as their entire tech team
- More coverage to fill in internal team gaps
We can handle day-to-day support, infrastructure, security and all other tasks to keep your business running. If your team needs extra help, we have specialists on the team who can lend a hand with Help Desk, security, network support, cloud administration and even 24/7 coverage.
Our managed IT solutions for Durham businesses fit into your company’s needs, allowing you to scale operations the way your business actually works.
Remote Support First, On-Site Help When the Problem Needs Hands
Our IT services in Durham offer remote solutions that can resolve most major issues without us stepping foot in the door. Less wait time works in your favor, so we can rectify issues well before a technician would step in the door.
Hardware, connectivity or infrastructure issues may require hands-on support, which means we’ll come on-site to fix the issue.
IT Support for Durham’s Healthcare, Life Sciences, Tech, and Professional Firms
Professionals need to keep their systems and client portals up and running to maintain service quality. Our managed IT services support in Durham, NC, are often used by companies offering:
Healthcare and Life Sciences
HIPAA compliance, patient data security, and systems that can't go down during patient care are ideal for our IT services in Durham. We manage healthcare IT and life sciences IT environments built for today’s regulatory and uptime demands.
Technology and Growing RTP Companies
Remote and on-site help allows us to offer the fast response you need without worrying about scaling issues, new hires or infrastructure slowing you down. We keep up with the growth and scaling demands of these types of companies.
Accounting, Legal, and Other Professional Services
Cyber insurance is a good start to secure client data, but it doesn’t help with confidentiality or compliance. We support firms to keep systems reliable and sensitive data secure.
What Do Managed IT Services Cost in Durham, NC?
We aim to offer predictable monthly pricing, and prices vary based on whether we offer supplemental or full environment service. For example, our managed IT services in Durham, NC have pricing per user that’s based on:
- Cybersecurity requirements
- Cloud services
- Infrastructure
- Devices
- Number of users
- Environment
If we provide full service, the cost is higher than if you don’t need 24/7 monitoring and support.
Switching IT Providers? Start With the Current Environment
Transitioning to a new provider must be done with as few disruptions as possible. Our managed IT services provider assesses your:
- Current environment
- Systems
- Accounts
- Configurations
- Security gaps
Once we know what system we’re inheriting, we can then take over with as little friction as possible.
Why Durham Businesses Bring Cyber Husky Into Their IT Team
We offer solutions your business needs with the option to scale as you grow. Our managed IT services in Durham, NC, are trusted by locals because we provide:
24/7 IT and Security Monitoring
With managed IT security, Durham, NC, companies can count on specialists to monitor your systems for threats during and after business hours. We catch problems before they interrupt operations, including robust cybersecurity, email monitoring, system patching and more.
Microsoft, Azure, Network, and Cybersecurity Expertise in One Team
Choosing one IT and cybersecurity company Durham teams trust for all your cloud, network, and security needs means issues get fixed without juggling multiple vendors. A single team that does it all works together to keep your company’s technology reliable.
Support for Both Outsourced and Internal IT Teams
Whether you need a full IT department, backup for the one you already have or IT consulting Durham leadership can use to plan next steps, we fit the model your business actually needs.