Managed IT Services
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Continuous monitoring and proactive management of your IT infrastructure to ensure optimal performance and availability.
Key Features:
Real-time health and performance monitoring.
Incident response and remediation.
Preventative maintenance to minimize downtime.
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Streamlined identity and access management, including onboarding and offboarding users efficiently.
Key Features:
Integration with Microsoft Entra ID for access control.
Multi-factor authentication (MFA) policy implementation and monitoring.
Periodic access reviews and compliance reporting.
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Comprehensive management of your cloud environment, including Microsoft 365, Azure resources, and other clouds.
Key Features:
Monitoring and optimization of virtual machines, storage, and networking.
Management of Microsoft 365 services, including Exchange, Teams, and Defender for Business.
Cost and performance optimization strategies for cloud resources.
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Multi-layered endpoint protection combined with user training to reduce security risks.
Key Features:
Deployment and configuration of endpoint security tools to protect against malware, ransomware, and phishing attacks.
Regularly updated training programs for staff to enhance cybersecurity awareness and phishing simulations.
Monthly reports on team’s security awareness training performance.
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Management of VOIP phone systems and IoT devices to ensure reliable communication and secure operations.
Key Features:
Deployment, configuration, and management of VOIP systems, including call routing, voicemail integration, auto-attendant, and troubleshooting.
Support for building access systems, security cameras, networked printers/plotters, and conferencing equipment, with real-time monitoring and security best practices.
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Ongoing management of updates for operating systems and applications.
Key Features:
Pre-deployment patch testing to minimize risks. Cyber Husky deploys endpoints that emulate clients’ environment for testing patches.
Automated patch rollout with oversight to ensure successful deployment.
Regular reporting on patch compliance.
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Comprehensive policy management to align your IT operations with industry best practices and regulatory standards.
Key Features:
Drafting and implementation of policies such as acceptable use, data classification, and incident response.
Policy updates to stay compliant with evolving regulations.
Stakeholder collaboration to ensure policies meet organizational goals.
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Ensuring business continuity by implementing a robust disaster recovery strategy to protect against data loss, cyber incidents, and system failures.
Key Features:
Development and maintenance of a disaster recovery (DR) plan, including recovery time objectives (RTO) and recovery point objectives (RPO).
Monthly tests for backups of critical systems and data.
Annual testing of disaster recovery plan to ensure effectiveness.
Rapid response and recovery assistance in the event of system failure or data loss.
Documentation and review of business continuity strategies to align with industry best practices.
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Assistance with the procurement and deployment of IT hardware tailored to your organization’s needs.
Key Features:
Hardware specification sheet creation based on organizational requirements. The spec sheet is updated annually and will be updated as needs change.
Vendor selection, negotiation, and procurement.
On-site or remote setup and configuration.
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Protecting sensitive data and communications through advanced filtering, data security policies, and access control mechanisms.
Key Features:
Spam & Phishing Filtering:
Implementation of advanced email security solutions to block spam, phishing attempts, and malicious attachments.
Continuous tuning of security policies to reduce false positives and improve threat detection.
Data Loss Prevention (DLP):
Configuration of DLP policies to control access and prevent accidental or unauthorized data exposure.
Automated enforcement of rules to restrict sensitive data sharing.
Encryption of emails and documents classified as sensitive to prevent unauthorized access.
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We offer a structured, tiered support system to resolve issues efficiently, from common IT problems to complex technical challenges.
Key Features:
Ticketing system with SLA tracking.
Support for software, hardware, and user-related issues.
User support & education through on-call/screenshare collaboration.
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Strategic IT consulting to align your technology initiatives with business objectives.
Key Features:
Development of long-term IT roadmaps.
Guidance on technology investments and project planning.
Quarterly strategy sessions and reporting.