How Much Do Managed IT Services Cost?

Business owners, when you can answer the question “How much does managed it services cost?” Many companies aren’t using a third-party to handle their tech needs. From startups to enterprises, businesses face a growing number of threats that need to be addressed.

You can begin addressing these concerns with confidence using:

• Third-party companies
• Specialists

We’ll explain how this works below.

What Are Managed IT Services?

Outsourced technology solutions. You’re hiring a third party, which takes on multiple responsibilities that are built into your managed IT services cost, such as:

• Managing your network and devices
• Monitoring your systems and infrastructure
• Maintaining the entire tech ecosystem

Instead of handling all of your IT in-house, you hire a third-party to do it on your behalf. You have all of the benefits of a full team of tech experts without the costs.

What Do Managed IT Services Typically Include?

Your service provider’s list of offerings may vary, but most provide:

Standard service components

Most providers include services, such as:

• 24/7 monitoring and maintenance to resolve issues before they disrupt your business.
• User and access management, including compliance reviews and secure access controls.
• Azure and Microsoft 365 optimization and security.
• Cybersecurity and training to help your staff recognize threats.
• Software updates and security patches to protect your devices against vulnerabilities.
• Creation and maintenance of policies that align with your industry’s unique practices and regulations.
• Disaster recovery solutions to protect your system from data loss from cyberattacks.
• Data protection and spam filtering to prevent the transmission of sensitive data to third parties.
• Management of connected devices, security cameras and phone systems.
• Helpdesk support to manage your IT issues.
• Strategic planning and guidance for your long-term IT strategies.

You receive all of these components with managed IT services cost savings.

Optional add-ons (billed separately)

Some managed IT support items may be billed separately under your service agreement. For example, if you require certain vulnerability management or cybersecurity services, they may be billed separately.

Common Pricing Models in Managed IT Services

Costs may vary, but the most popular ways that service providers charge are:

Flat-rate (fixed monthly fee)

You agree on a set amount in advance and pay a consistent monthly fee for the defined scope of work.

Per-user or per-device pricing

How do managed IT services reduce business costs? For some companies, a per-user or device structure is provided, meaning prices scale as your company grows.

Tiered service levels

Your average cost of managed IT services may be tiered. For example, service level 1 may cost a base price and levels 2 and 3 have additional fees.

Pay-as-you-go (break/fix)

When an issue arises, the provider resolves it for a one-time fee.

So, how much does managed IT services cost? Our prices are:

• $150/user/month for laptop users (Discounts for frontline users).
• Discounts for 24-month and 36-month terms.

Our service is all-inclusive and white glove, but we do have additional cybersecurity services that add to the cost: $20 for each MDR endpoint, $5 per endpoint for vulnerability reports, $13 for full vulnerability remediation and other additions tailored to your needs.

Contact us to discuss your managed IT needs.

How Much Do Managed IT Services Cost in the US?

Prices will vary from the type of service: MSSP provider, managed IT, etc.

Managed IT services cost less than in-house:

• $100 to $200 per user
• $60 to $150 per device

Medium and enterprise businesses may pay as much as $250 to $300 per user each month.

Key Factors That Influence IT Service Pricing

The primary factors that influence managed IT services pricing include:

• Scope of services: Bundles with more services often come at a higher cost.
• Service model: Costs will differ if the MSP handles everything or if the provider supplements your internal IT team.
• Pricing structure: Per user, per device and all-inclusive models will have different costs.
• Compliance needs: Businesses in regulated fields such as legal, finance and healthcare may have higher prices.
• Customization: Tailored solutions may come at a higher cost. The flexibility to scale up or down can also impact fees.

Are Managed IT Services Worth the Investment?

How much do managed IT services cost, and are they worth the investment? These are the first two questions people have when they consider working with an MSP.

For most businesses, the answer is a resounding “yes.”

MSPs offer many advantages, including:

• Scalable services. MSPs have flexible services that align with your growth and adapt to your needs.
• Improved productivity. Rapid resolutions mean that employees can get back to work and stay productive.
• Compliance and security. Policy governance and greater endpoint security help you meet regulatory requirements.
• Greater efficiency. Proactive monitoring and swift threat resolution minimize downtime. Fewer disruptions mean that your business can continue running, even when issues arise.

Potential Hidden Costs to Be Aware Of

The average cost of managed IT services is more affordable than you think. But there are some potential hidden costs that you should know about:

• Emergency support. Many business managed IT services that include support only during standard business hours. Support on evenings, weekends and holidays will likely come at an extra cost.
• Site visits. Some providers charge more for site visits.
• Contract exit. Early termination may come at a cost if you’re locked into an agreement.

A reputable provider will outline all of their fees so that you know what to expect. Transparency is critical when selecting an MSP.

How to Select the Right MSP Without Overpaying

Reliable MSPs deliver the services you need at a price you can afford. Here are a few key ways to manage costs effectively.

• Compare pricing options. Some providers charge per user or device. Others have tiered packages or flat monthly rates. Figure out which one fits your budget and needs.
• Ask about hidden fees. Are there costs for after-hours support or site visits? Does it cost more to terminate the contract early? Know about all of the potential costs before you commit. Cyber Husky is always transparent about additional fees that apply to projects or services.
• Check industry experience. Does the provider know your business and industry? Expertise can deliver great value, especially if you have extensive compliance requirements.

These are some of the best ways to maximize cost savings with managed IT services.

Need Cost-Efficient IT Support Without Surprises?

Cyber Husky delivers the expertise and advanced tools you need to protect your network and minimize downtime.

Receive fully managed IT service at just $150 per user per month for laptop users.

Contact us today to learn more about our options and managed IT services pricing.